Rates and Costs of UITS Services

On this page:

• Rates for Direct-Bill Services
• Report on Costs and Quality of Services

Rates for Direct-Bill Services

Report on Costs and Quality of Services

This report represents a full costing of the listed services and includes the following cost categories:

A. Direct Costs of Providing Services
These costs are incurred directly by the divisions providing the services: Salaries, Wages and Benefits; Staff Training and Travel; Staff Hardware and Software Tools;Supplies and Expenses; Hardware Life Cycle Cost (or Depreciation); Hardware Maintenance; Software Licenses; Software Maintenance.

B. Organizational Sustaining Services
Same categories of cost as A. above incurred in the following UITS Organizational Support Offices: Facilities Management; Financial Services; Human Resource Services; Front Desk Services (Receptionist); Vice President’s Office

IUB UA IUPUI FY 01-02   FY 01-02 Costs   FY 01-02 Costs   FY 01-02 Costs FY 00-01   FY 00-01 Costs     FY 00-01 Costs FY 99-00   FY 99-00 Costs       FY 99-00 Costs FY 98-99   FY 98-99 Costs     FY 98-99 Costs FY 97-98   FY 97-98 Costs     FY 97-98 Costs FY 96-97   FY 96-97 Costs     FY 95-96   FY 95-96 Projected Costs        ABC Glossary of Services

Notes:

• Organizational sustaining service costs are allocated after direct costs have been calculated.
• The User Satisfaction Ratings come from the Annual UITS User Survey that is administered for UITS on both the IUB and IUPUI campuses by third parties.
• For more information about the UITS Report on Cost and Quality of Services, contact Laurie G. Antolovic, Finance Officer.