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Report on Cost and Quality of Services: IUB; 2001-2002

NOTE:    If a service offered to the IUB community is funded in whole or in part by IUB accounts, the cost, activity measurement, and user satisfaction of that service is itemized on this IUB Report.  The costs shown herein may contain costs funded from UA (University Administration) accounts, if these accounts also contribute to the service delivery at IUB.  If the service is centralized and serves both IUB and IUPUI campuses (and possibly regional campuses or a non-University audience), then the funding included on this report may include IUPUI accounts as well.  The Funding column in the report indicates the source of the accounts that fund each service (ie IUB/UA indicates that a Service is funded by both IUB and UA accounts).

Some services offered to the IUB community are funded solely by UA accounts; the cost, activity measurements, and user satisfaction for these services are detailed on the UA Report.


Service  Funding  Annual Cost   Measurement Units   Activity Measurement   Unit Cost  User Satisfaction    
1 Account Administration IUB/UA  $          294,603                       80,180 Actions  $                 3.67 91.4%    
                            424,474 Accounts  $                 0.69      
2 Advanced Visualization (VR/VE) IUB/UA  $          627,023                         3,200 Hours  $             195.94 92.4%    
                                     30 Projects  $        20,900.77      
3 Authentication Services IUB/IUPUI/UA  $          182,953                     407,290 Kerberos Principles  $                 0.45 86.5%    
                     551,708,459 Kerberos Transactions  $                 0.00      
                              10,311 Safeword Cards  $               17.74      
                         1,004,536 Safeword Card Transactions  $                 0.18      
                     
4 Bioinformatics Support IUB  $            90,933        100.0%    
       Extended Consulting    $            39,445                                5 Contacts  $          7,888.94      
       Online Information Resources    $              6,443                         3,208 Contacts  $                 2.01      
       Software/Licensing    $            39,023                                5 Applications  $          7,804.68      
       Telephone, E-mail, & Other Walk-in Consulting    $              6,022                              42 Contacts  $             143.38      
5 Cable TV N/A               
6 Classroom Technology IUB  $       1,053,207        88.1%    
       Classroom Technology (Fixed)    $          976,122                         2,783 Class Sections  $             350.74      
                            174,251 Students Enrolled  $                 5.60      
       Classroom Technology (Mobile)    $            69,036             
                                   422 Class Sections  $             163.59      
                                5,225 Equipment Requests  $               13.21      
                              11,548 Students Enrolled  $                 5.98      
       Non General Inventory Classrooms    $              8,049                                8 Classrooms  $          1,006.10