
Sue B. Workman
Associate Vice President Client Services and Support
Sue B. Workman, associate vice president for client services and support, provides university-wide leadership for the development and management of resources to enhance the use of information technology in teaching and learning and for improving the support of technology used by all members of the Indiana University community. Workman sets the vision for the client virtualization model for the university and for the development and adaptation of IT services to meet the changing needs of faculty, students, and staff. She establishes external vendor relationships and negotiates contracts for enterprise license agreements. Workman has a significant record of accomplishment in working with university partners to negotiate agreements and partnerships on behalf of Indiana University. These include enterprise partnerships with Dell, Microsoft, Symantec, Apple, Adobe, and others that have saved the university millions of dollars. Workman is a leading national expert in knowledge management and self-service support. Workman created an agreement with Ivy Tech Community College to provide IT support for its more than 200,000 faculty, staff, and students. Workman is a member of the board of TechPoint, a non-profit organization that represents Indiana's technology community; the AT&T Higher Education Advisory Council; the BMC Software Advisory Board; the Adobe Education Advisory Board; the EDUCAUSE 2012 Program Committee; and the EDUCAUSE Core Data Survey Planning Committee. Her past positions include director of user support and director of teaching and learning technologies at IU. Her past industry experience includes being a systems engineer at Hewlett-Packard and a manager of technology operations for Automated Technology Associates (ATA) in Indianapolis. Workman has a Bachelor of Science degree in Mathematics and Computer Technology from the University of Indianapolis.
Selected Publications and Presentations
Contact Information
Office of the Vice President for Information Technology & CIO
2709 E. 10th Street, Suite 301
Bloomington, IN 47408
812-855-0913
812-855-3310 (fax)
sbworkma@iu.edu
Deputy CIO and Finance Officer
Associate Vice President Enterprise Infrastructure
Associate Vice President Networks
Associate Vice President Learning Technologies
Executive Director, PTI Associate Dean Research Technologies
Associate Vice President Enterprise Software
Associate Vice President Client Services and Support
Regional CIO: IUK, IUN and IUSB
Regional CIO: IUE, IUS, IUPUC
Associate Vice President Public Safety and Institutional Assurance.
CIO, School of Medicine
Assistant Vice President Digital Scholarly Communications
Professor of Computer Science and PTI Managing Director
Human Resources Officer